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Frequently Asked Questions

Category
  • How do I sign up for promotions and special offers?

  • What happens if I have an account already with Edible Arrangements?

  • When will I receive my Rewards?

  • How can I find the products featured on TV?

  • How do I unsubscribe from your emails?

  • What are the features and benefits of becoming an Edible Rewards® member?

  • Are the reward offer codes unique to each Guest when I am an Edible Rewards® member?

  • Can I use multiple rewards on one order?

  • What do I do if I forgot my password?

  • How do I unsubscribe from your text messages?

  • Will I be able to see all orders I have placed in my online account?

  • What if I want to edit information in my account?

  • What if I lose my email that has my rewards listed in them?

  • How can I place an order?

  • How far in advance should I place my order?

  • How much room do I have for my card message?

  • Will I receive an order receipt/order confirmation?

  • What if I didn’t see a confirmation page and/or didn’t receive an email confirmation?

  • How do I cancel or change an order I already placed?

  • Can you resend me my order confirmation or invoice?

  • Do you offer gift cards?

  • Can you send me a catalog or brochure of your products?

  • What is Certified HappinessSM?

  • Can I customize my arrangement?

  • I only want certain types of fruit. Can I make substitutions?

  • Can I choose/change the container?

  • What kind of chocolate do you use?

  • What type of strawberries do you use?

  • Do your products contain nuts?

  • Do your products contain milk?

  • Is your chocolate gluten free?

  • Are your products kosher?

  • What are the features and benefits of My Account?

  • How can I add a contact to my Address Book?

  • How do I sign up for a Gift Reminder?

  • I forgot to sign in to My Account while placing an order. Can you add this order to My Account?

  • I forgot/want to change my password. How can I reset my password?

  • What are your delivery policies?

  • None of your stores service the ZIP/postal code I entered, can you ship the arrangement?

  • Where can I find information about donations from Edible Arrangements®?

  • Where can I find information about your founder, Tariq Farid?

  • Where can you deliver?

  • How will my order be delivered?

  • Will you contact the recipient prior to delivering the product?

  • I would like my order(s) to be delivered at a certain time. Do you offer timed deliveries?

  • How can I track the status of my order?

  • Can I pick up my gift from a store?

  • What payment methods do you accept?

  • When will my credit card be charged?

  • Is there sales tax on my order?

  • Is it safe to use my credit card online?

  • I think I may have been charged twice. Can you help?

  • Where can I apply to work for Edible Arrangements®?

  • Do you have any products for kids?

  • Why doesn’t my arrangement have exactly the same amount of fruit as the photo on the website?

  • How long will the fruit last?

  • Does your fruit contain preservatives?

  • Where can I find information on buying an Edible Arrangements® franchise?

  • How much is the delivery fee?

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