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Please Note The Following Delivery Policies:
•We take pride in our customer service at Edible Arrangements® and this includes not only the quality of our products, but also the speed of our service and delivery. Keeping this in mind, if you need to cancel or change an order scheduled for pickup or delivery from a local Edible Arrangements store, please contact local store that will be servicing your order at least 24 hours prior to the schedule delivery or pickup with your request. For Dipped Fruit™ shipment orders via FedEx, please contact our Call Center at 877-DO-FRUIT by noon EST on the day before the schedule delivery date with your request. Local stores are unable to make any changes or cancellations to orders shipped by UPS at this time.
•Delivery times cannot be guaranteed.
•We cannot deliver to P.O. Boxes.
•The recipient may be called to schedule delivery.
•Requests for deliveries at specific times of day are not guaranteed. Please contact the shop that will be processing your order with any specific questions regarding your delivery.
•Residential Deliveries: If the recipient is not available at the time of delivery, we can no longer leave the delivery with a neighbor. We can only arrange to leave a delivery at a neighbor’s upon specific request of the guest. If you want your order to be left with a neighbor if the recipient is not home, please make sure to advise the local store in your delivery instructions at the time you place the order. You will need to provide the name and address of the neighbor. Residential deliveries may be made as late as 7:00PM. **During busy holiday times, residential deliveries may be made as late as 9:00 PM. Your local store may contact you if you place a same day order for delivery to reschedule your order for another day.
•For business deliveries: Business deliveries will be made between mid-morning and 5:00PM. The delivery person may leave the gift with the front desk, security, or the receptionist with specific instructions to refrigerate immediately. Edible Arrangements is not responsible for any gift that is not properly handled. If the business is closed, delivery will be attempted the next business day. We do not advise same day business deliveries to be placed after 3:00 PM as many business close at 5:00 PM. Your local store may contact you if you place a same day order for delivery to reschedule your order for another business day.
•For school deliveries: School deliveries will be made between mid-morning and 3:00PM. The delivery person may leave the gift with the front desk, security, or the receptionist with specific instructions to refrigerate immediately. Edible Arrangements is not responsible for any gift that is not properly handled. If the school is closed, delivery will be attempted the next school day. We do not advise same day school deliveries to be placed after 12:00 PM as many school close at 3:00 PM. Your local store may contact you if you place a same day order for delivery to reschedule your order for another business day.
• We DO guarantee delivery times for catering items.
•FLEX Orders will be delivered during the time period specified at the time the order was placed.
For more information, view our Shipment Policies.
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