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Delivery Policies

Please note the following delivery policies:

  • We take pride in our customer service at Edible Arrangements and this includes not only the quality of our products, but also the speed of our service and delivery. Keeping this in mind, we require that any cancellation or adjustment to your order be made no later than 11:59pm EST on the day before the scheduled delivery.
  • Delivery times cannot be guaranteed.
  • We cannot deliver to P.O. Boxes.
  • The recipient may be called to schedule delivery.
  • Requests for deliveries at specific times of day are not guaranteed. Please contact the shop that will be processing your order with any specific questions regarding your delivery.
  • For residential deliveries: If the recipient is not available at the time of delivery, we may attempt to leave the gift with a neighbor. If the gift is left with a neighbor, the recipient will be notified with instructions for retrieving the gift upon their return. If a neighbor is not available to take the gift, the delivery person will leave a notification alerting the recipient of the delivery attempt and provide instructions to contact the Edible Arrangements shop. **During busy holiday times, residential deliveries may be made as late as 9:00 PM.
  • For business deliveries: The delivery person may leave the gift with the front desk, security, or the receptionist with specific instructions to refrigerate immediately. Edible Arrangements is not responsible for any gift that is not properly handled. If the business is closed, delivery will be attempted the next business day. **During busy holiday times, business deliveries may be made as late as 5:00 PM. We do not advise same day business deliveries to be placed after 3:00 PM as many business close at 5:00 PM. Your local store may contact you if you place a same day order for delivery to reschedule your order for another business day.
  • For school deliveries: The delivery person may leave the gift with the front desk, security, or the receptionist with specific instructions to refrigerate immediately. Edible Arrangements is not responsible for any gift that is not properly handled. If the school is closed, delivery will be attempted the next school day. **During busy holiday times, school deliveries may be made as late as 3:00 PM. We do not advise same day school deliveries to be placed after 12:00 PM as many school close at 3:00 PM. Your local store may contact you if you place a same day order for delivery to reschedule your order for another business day.
  • FLEX Orders will be delivered during the time period specified at the time the order was placed.
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