For Residential deliveries, orders delivered via a local store are typically delivered from mid-morning to late evening (as late as 9pm during busy holidays). If the recipient is not available at the time of delivery, we may attempt to leave the gift with a neighbor. If the gift is left with a neighbor, or if no one is available to accept the gift, the recipient’s door will be tagged with clear instructions for retrieving the gift.
For Business deliveries, orders delivered via a local store are typically delivered from mid-morning morning until 5pm. Please be aware that we may leave the arrangement with the front desk or security. We are subject to the delivery restrictions of the business.
If your order shipped via UPS, the above delivery policies do not apply -- it will be delivered in accordance with our Shipment Policies. For any order shipped via UPS, we recommend that you always send your gift on a date and to a location where someone will be available to retrieve the gift to ensure freshness. All shipped orders are subject to our Shipment Policies and the policies of our shipping partner, UPS. In order to ensure delivery on the date required, we do not require signature proof for orders shipped via UPS. However, UPS may require a signature in certain circumstances at their sole discretion.
For Residential (home) deliveries shipped via UPS, the package will be left in a location deemed by the UPS driver to be secure. We recommend that you advise your recipient to expect a delivery. For Non-Residential (business, school, hospital, etc.) deliveries, packages typically arrive no later than the end of the business day. Packages sent to a business may be delivered as late as 6pm. Please be aware that the package may be left in a receiving area of the business such as the front desk, security, reception or mail room. UPS is subject to the delivery restrictions of the business. Again, we recommend that you advise your recipient to expect a delivery.
For more information, view our Shipment Policies.